Your Privacy Matters

Privacy Policy

We're committed to protecting your data and being transparent about how we use it.

Last updated: May 10, 2026

1. Introduction

FluenQ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at fluenq.com and related services.

2. Information We Collect

Information You Provide

  • Account Information — Name, email address, phone number, and password when you register.
  • Profile Information — Bio, location, portfolio items, photos, skills, and other details you add to your profile.
  • Communications — Messages sent through our platform, support inquiries, and feedback.
  • Payment Information — Billing details when you subscribe to paid plans (processed by third-party payment providers).

Information Collected Automatically

  • Usage Data — Pages visited, features used, actions taken, and time spent on the platform.
  • Device Information — Browser type, operating system, IP address, and device identifiers.
  • Cookies — We use cookies and similar technologies for authentication, preferences, and analytics.

3. How We Use Your Information

  • Provide, maintain, and improve our services
  • Process bookings, payments, and transactions
  • Send notifications about your account, bookings, and platform updates
  • Match talent with relevant opportunities and brands
  • Analyze usage to improve user experience
  • Prevent fraud, abuse, and security threats
  • Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share information with:

  • Other Users — Your public profile information is visible to other platform users.
  • Service Providers — Third-party services that help us operate the platform (hosting, email, analytics, payments).
  • Legal Requirements — When required by law, court order, or to protect our rights and safety.

5. Data Security

We implement industry-standard security measures including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access and download your personal data
  • Correct inaccurate information
  • Delete your account and associated data
  • Opt out of marketing communications
  • Restrict or object to certain processing

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. When you delete your account, we remove your personal data within 30 days, except where retention is required by law.

8. Third-Party Services

Our platform may contain links to third-party websites or integrate with external services (e.g., Unsplash for images, Resend for email). These services have their own privacy policies, and we are not responsible for their practices.

9. Children's Privacy

FluenQ is not intended for users under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected data from a child, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on our platform. Continued use after changes constitutes acceptance.

Questions About Your Privacy?

If you have questions about this Privacy Policy or your personal data, we're here to help.

privacy@fluenq.comContact Page